Wasini Terms and Conditions

Welcome to Wasini Trips! These Wasini Terms and Conditions outline the agreement between you (the traveler) and Wasini Trips regarding your tour experience. By booking a tour with us, you agree to abide by these terms.

Wasini Terms and Conditions: Your Complete Guide

1. Booking and Payments

  • Your booking is confirmed upon receipt of full payment or a deposit, as specified during the booking process.
  • Payments must be made via the accepted methods listed on our website, including credit/debit cards, mobile payments (M-Pesa), and bank transfers.

2. Cancellations and Refunds

  • Cancellations made at least 48 hours before the trip qualify for a refund, minus a service fee.
  • Cancellations made within 48 hours of departure or no-shows are non-refundable.
  • Refunds may take up to 4 business days to process.

3. Changes to Itinerary

  • We reserve the right to adjust itineraries due to weather conditions, safety concerns, or other unforeseen circumstances.
  • In case of changes, we will notify you as soon as possible.

4. Liability

  • Wasini Trips is not responsible for personal injury, loss, or damage to personal belongings during the trip.
  • Travelers are encouraged to have travel insurance covering unforeseen incidents.

5. Code of Conduct

To ensure an enjoyable experience for all guests, please:

  • ✅ Be respectful to fellow travelers, guides, and marine life.
  • ✅ Follow all safety instructions provided by our team.
  • ✅ Avoid littering or causing environmental damage.

6. Medical and Safety Considerations

  • Please inform us of any medical conditions, allergies, or dietary requirements at the time of booking.
  • Participation is at the traveler’s own risk. Wasini Trips is not liable for pre-existing health conditions that may be aggravated during the trip.

7. Use of Images and Media

  • We may take photos and videos during tours for promotional purposes.
  • If you prefer not to be included in any media, please inform us in writing before the trip.

8. Contact Information

For any questions, concerns, or clarifications regarding these terms, please contact us at:

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